From preventive maintenance schedules to emergency breakdown support every aspect of your infrastructure is covered.
Scheduled quarterly inspections, firmware updates, hardware diagnostics and thermal checks to prevent failures before they occur.
Protect what matters most. Our backup and disaster recovery solutions ensure your critical data is always secure, always recoverable and your business always resilient.
Continuous real time monitoring of server health, performance metrics, temperature and alerts with instant escalation protocols.
Reliable Server Storage Spares Ready When You Need Them Keep your infrastructure running without downtime. Get high quality server storage spares delivered fast, tested for performance and reliability.
Certified engineers dispatched within SLA timeframes for hardware failures, component replacement and emergency troubleshooting.
Detailed benchmarking, workload balancing, storage tuning and configuration reviews to ensure your infrastructure runs at full capacity.
Flexible AMC tiers designed for businesses of every scale from single-server setups to full enterprise data centers.
Ideal for small offices with limited server infrastructure.
Comprehensive coverage for growing businesses and mid-sized data centers.
Mission critical coverage for large data centers with zero tolerance for downtime.
Our onboarding process is designed to get your infrastructure under active protection quickly and without disruption.
Our engineers conduct a complete audit of your servercataloguing assets and identifying risk areas.
We provide a detailed AMC proposal with clear scope, SLA commitments and pricing. No hidden charges.
Regular service reviews, performance report and a dedicated account manager ensure continuous alignment with your IT goals.
Rajesh Kadam | +91 9820234858 | rajesh.k@generaltechnologies.co.in
Zahida Desai | +91 9321642797 | zahida.d@generaltechnologies.co.in
India · USA · Middle East & North Africa
An AMC is a fixed-term service agreement that keeps your server, storage, and network infrastructure under continuous professional care for a defined period. It combines preventive maintenance, 24×7 monitoring, on-site break-fix support, and guaranteed SLA response times, so you avoid unplanned downtime, predict IT costs more accurately, and extend the working life of your hardware well beyond OEM warranty.
Our AMC covers servers and storage, network infrastructure, data center infrastructure, server and storage spares, and managed services. The scope includes scheduled preventive maintenance, firmware updates, hardware diagnostics, thermal checks, backup and disaster recovery, 24×7 remote monitoring, on-site break-fix support, and performance optimization.
We provide AMC services for major enterprise hardware brands including HPE, Dell EMC, IBM, Cisco, Lenovo, and Supermicro. Our engineers are trained on each platform, allowing us to support multi-vendor environments under a single contract.
Yes. One of the most common reasons enterprises engage us is to extend the usable life of equipment beyond the OEM warranty period. Our certified engineers handle both in-warranty and post-warranty hardware support, backed by a strategic spare parts inventory across our service centers.
We maintain spare parts inventory across multiple service centers to minimize replacement turnaround. Enterprise-tier customers also receive a dedicated buffer stock of critical spares aligned to their specific configuration, ensuring the shortest possible downtime when a part is needed.
Onboarding takes three steps. First, our engineers conduct a complete on-site assessment, cataloguing your assets and identifying risk areas. Second, we provide a detailed AMC proposal with clearly defined scope, SLAs, and transparent pricing. Third, once signed, you receive ongoing service reviews, performance reports, and a dedicated account manager for continuous alignment.
Absolutely. Enterprise plans support custom SLA agreements, and any plan can be tailored based on the outcome of the site assessment. We design coverage around your actual hardware footprint, criticality levels, and business hours.
Delivering reliable technology solutions for global enterprises since 1986.
General Technologies.
BSEL Tech Park, 7th Floor,
"C" Wing, Opp. Vashi Station,
Sector 30A,
Vashi,
Navi Mumbai - 400705
022 6794 9900
connect@generaltechnologies.co.in
