Keep Your Servers &
Storage Solutions Running
at Peak Performance

From high availability servers to scalable storage architectures,
General Technologies delivers hardware and managed solutions that
power the backbone of your business reliably, securely and cost effectively.

Server & Storage

Network Infrastructure

DC Infrastructure

Server Storage Spares

Managed Services

Comprehensive AMC Services

From preventive maintenance schedules to emergency breakdown support every aspect of your infrastructure is covered.

Preventive Maintenance

Scheduled quarterly inspections, firmware updates, hardware diagnostics and thermal checks to prevent failures before they occur.

Backup & Disaster Recovery

Protect what matters most. Our backup and disaster recovery solutions ensure your critical data is always secure, always recoverable and your business always resilient.

24×7 Remote Monitoring

Continuous real time monitoring of server health, performance metrics, temperature and alerts with instant escalation protocols.

Server Storage Spares

Reliable Server Storage Spares Ready When You Need Them Keep your infrastructure running without downtime. Get high quality server storage spares delivered fast, tested for performance and reliability..

On-Site Break Fix Support

Certified engineers dispatched within SLA timeframes for hardware failures, component replacement and emergency troubleshooting.

Performance Optimization

Detailed benchmarking, workload balancing, storage tuning and configuration reviews to ensure your infrastructure runs at full capacity.

Choose Your Coverage Plan

Flexible AMC tiers designed for businesses of every scale from single-server setups to full enterprise data centers.

Essential

Ideal for small offices with limited server infrastructure.

  • Bi-annual preventive maintenance
  • Business hours support (9am–6pm)
  • Email & phone helpdesk
  • Annual health report

Professional

Comprehensive coverage for growing businesses and mid-sized data centers.

  • Quarterly preventive maintenance
  • 24×7 remote monitoring
  • 4-hour on-site SLA response
  • Priority helpdesk support
  • Quarterly performance reports
  • Dedicated account manager

Enterprise

Mission critical coverage for large data centers with zero tolerance for downtime.

  • Monthly preventive maintenance
  • 24×7 NOC-backed monitoring
  • 2-hour on-site SLA response
  • Dedicated on-site engineer
  • Monthly executive reports
  • Custom SLA agreements
  • Spare parts buffer stock

From Sign up to Full Coverage in 3 Steps

Our onboarding process is designed to get your infrastructure under active protection quickly and without disruption.

Steps / 01

Site Assessment

Our engineers conduct a complete audit of your servercataloguing assets and identifying risk areas.

Steps / 02

Proposal & Agreement

We provide a detailed AMC proposal with clear scope, SLA commitments and pricing. No hidden charges.

Steps / 03

Ongoing Review & Renewal

Regular service reviews, performance report and a dedicated account manager ensure continuous alignment with your IT goals.

The Trusted Choice for Enterprise IT Maintenance

  • Certified Engineers

    Certified professionals Engineers for hardware handling warranty and post warranty support.

  • Guaranteed SLA Response

    When your server infrastructure is critical to business continuity, response time is everything. Our Annual Maintenance Contract includes a clearly defined Service Level Agreement (SLA) that guarantees prompt response and resolution timelines.

  • Spare Parts Availability

    Strategic spare parts inventory across our service centers ensures faster replacements and shorter downtime windows.

  • Dedicated Account Manager

    A single point of contact who knows your infrastructure, tracks open issues and proactively communicates status updates.

INFRASTRUCTURE AVAILIBILITY GUARANTEE

Critical Response
< 2 hours
Srandard response
< 4 Hours

Brands We Support

HPE

HPE

Dell EMC

Dell EMC

IMB

IBM

CISCO

CISCO

lenovo

LENOVA

supermicr

Supermicro

Ready to Secure Your Infrastructure?

    Talk to our AMC specialists for a customized plan and a free site assessment

    Rajesh Kadam | +91 9820234858 | rajesh.k@generaltechnologies.co.in
    Zahida Desai | +91 9321642797 | zahida.d@generaltechnologies.co.in

    India  ·  USA  ·  Middle East & North Africa

    Delivering reliable technology solutions for global enterprises since 1986.

    General Technologies.
    BSEL Tech Park, 7th Floor,
    "C" Wing, Opp. Vashi Station,
    Sector 30A, Vashi,
    Navi Mumbai - 400705

    022 6794 9900

    connect@generaltechnologies.co.in

    Facebook-f Twitter Youtube Linkedin

    Services

    Solutions

    Company

    © 2026 All rights reserved. General Technologies