Our Network Operations Center (NOC) Services ensure uninterrupted availability, performance and security of your IT infrastructure.
We provide round the clock monitoring, incident management and proactive resolution to help organizations reduce downtime, improve efficiency and focus on core business objectives.
Modern IT environments are complex, distributed and business critical. Any disruption can lead to financial loss and reputational damage.
Our NOC services act as a single command center to monitor, manage and optimize your IT infrastructure on premises, cloud or hybrid.
Continuous monitoring of servers, networks, applications, databases and cloud platforms Real time alerts for performance degradation and outages Proactive issue detection before business impact
LAN, WAN, SD WAN, WiFi, firewall, router and switch monitoring Bandwidth utilization and traffic analysis Configuration backup and change tracking
Physical and virtual server monitoring (CPU, memory, disk, services) OS level health checks (Windows/Linux) Capacity and performance optimization
Monitoring of AWS, Azure, Google Cloud and private cloud environments Availability, performance and resource utilization tracking Hybrid infrastructure visibility from a single dashboard
Automated incident ticket creation and tracking Defined escalation matrix and SLA based response Root cause analysis (RCA) and incident reports
OS and application patch monitoring Scheduled maintenance coordination Compliance aligned update management
Daily, weekly and monthly health reports SLA compliance and uptime reporting Trend analysis and capacity planning insights
Liaison with OEMs, ISPs and service providers Faster resolution through coordinated troubleshooting Reduced operational overhead for customers
Our NOC as a Service model allows organizations to leverage enterprise grade monitoring without the cost of building and managing an in house NOC.
Benefits of our NOC Services
We work with industry leading monitoring and IT operations tools including:
